The Cost of Avoiding Feedback

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INTERVIEW ON THE PRICE OF BUSINESS SHOW, MEDIA PARTNER OF THIS SITE.

Recently Kevin Price, Host of the nationally syndicated Price of Business Show, interviewed Joan Hibdon.

The Joan Hibdon Commentaries

On a recent Price of Business show, Host Kevin Price interviewed Joan Hibdon.

One of the biggest challenges in organizations is not what’s said, but what’s left unsaid. When leaders and employees avoid feedback, the costs are greater than we realize. Performance stalls, small issues grow into big ones, and trust begins to erode. Instead of clarity, people are left guessing about expectations—and that uncertainty drains both confidence and energy.

From a business perspective, silence is expensive. Avoiding feedback drives disengagement, turnover, and missed opportunities for growth. Gallup’s research shows disengaged employees cost organizations billions each year—and at the heart of that disengagement is often a lack of meaningful, constructive feedback.

On an individual level, withholding feedback doesn’t spare feelings; it stifles potential.  Experience shows that feedback—delivered with intention—creates the clarity, trust, and accountability teams need to thrive.  Here’s the truth: avoiding feedback might feel easier in the moment, but the long-term costs are far too high. When we lean in with courage and compassion, feedback becomes less about criticism and more about growth—for people and for business.

Learn more about Joan’s work at www.jdhInsights.com

 

 

Joan Hibdon is the founder of jdhInsights, LLC, where she coaches and develops leaders to become the best version of themselves. Through her writing, facilitation, and strategic coaching, Joan helps organizations build feedback-rich cultures that fuel sustainable growth.

Joan’s approach to coaching is tailored to meet the unique needs of the individuals she is working with. In doing so, she creates awareness, purpose, intent, and action resulting in success for the client. Joan’s insights and experience can heighten executive effectiveness, emotional intelligence, improvement in team dynamics, the ability to navigate through complex situations, accountability, and provide the map to achieve goal attainment. In her practice, she leverages a variety of assessments – both traditional and non-traditional — to co-design a comprehensive development plan with her clients that are focused on reaching and sustaining their goals.
She is a Certified Professional Co-Active Coach (CPCC), certified through the International Coaching Federation (ICF). Additionally, Joan holds certifications with The Leadership Circle and the Leadership Culture Survey, Emotional Intelligence (EQi 2.0) and (EIP3), iEQ9 Enneagram, The Prosci ADKAR Organizational Change Methodology, DiSC, Myers Briggs MBTI Personality Type Assessment, Thomas-Kilmann Conflict Mode Assessment, and is a Lominger Leadership Architect.

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